1. Introduction & Acceptance of Terms

These Terms of Service govern your use of the XMJ Power website, products, ordering, and services. By accessing our website, placing an order, creating an account, or submitting an inquiry, you agree to be legally bound by these terms.

If you do not agree with these terms, you may not access or use our website, services, or products.

2. Use of the Website

• You must be at least 18 years old or have legal entity authority to use this website.
• You agree to use the website only for lawful, legitimate business purposes.
• You may not copy, modify, distribute, or reproduce any website content without written permission.
• You may not attempt to disrupt, hack, or compromise website security or functionality.

3. Orders, Pricing & Payment

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

• Prices are subject to change without prior notice.
• Payment must be completed in full before production or shipment unless otherwise agreed in writing.
• Payment is processed via secure third-party providers; we do not store full payment details.
• Custom, OEM, and bulk orders require separate confirmation and may involve deposit terms.

4. Shipping & Delivery

Shipping timelines are estimates and not guaranteed. Delays caused by logistics, customs, or force majeure are not our responsibility.

• Buyer is responsible for shipping costs, import duties, taxes, and customs clearance.
• Risk of loss transfers to the buyer upon delivery to the shipping carrier.
• Claims for lost or damaged packages must be filed within the time limits stated in our Refund & Return Policy.

5. Returns, Refunds & Cancellations

Our Return & Refund Policy applies to all orders and is incorporated into these Terms of Service.

• Returns are only accepted for confirmed manufacturing defects or shipping errors.
• Customized, OEM, and special-order products are non-returnable and non-refundable.
• Order cancellation after production or shipment may incur fees.

6. Intellectual Property

All content on this website, including text, logos, images, product designs, and trademarks, is the exclusive property of XMJ Power.

You may not copy, distribute, or use any intellectual property without prior written authorization.

7. Limitation of Liability

XMJ Power shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Product use, installation error, or incompatibility.
• Business interruption, profit loss, or equipment damage.
• Website downtime, data loss, or third-party service failures.

Our total liability is limited to the total amount paid for the specific order in question.

8. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the revised terms.

10. Governing Law & Disputes

These terms are governed by the laws of the People’s Republic of China. Any disputes shall be resolved through good-faith negotiation.

11. Contact Information

If you have questions regarding these Terms of Service, please contact us at:

Email: support@xmjpower.com

Address:
1208, Innovation Intelligent Building, Changan District, Dongguan, Guangdong 523850, P.R. China