Privacy Policy

Last updated: June 27, 2025

1. Information We Collect

We collect several types of information for legitimate business and operational purposes when you visit our website, create an account, submit inquiries, or place orders:

  • Comment Data: Name, email address, website URL, IP address, and browser User‑Agent string to prevent spam and abusive content.
  • Account Data: Username, email address, and any profile details you voluntarily provide when registering.
  • Order & Shipping Information: Full name, company name, shipping address, phone number, and transaction details.
  • Payment Data: Payment information is securely processed by third‑party providers such as PayPal. We do not store full credit card or bank details on our servers.
  • Website Usage Data: Browsing behavior, device information, and interaction data collected via cookies and analytics tools to improve performance.
  • Media Data: Images or files you upload. We recommend removing embedded GPS or location metadata before submission.

2. How We Use Your Information

  • Process, fulfill, and ship your orders securely.
  • Respond to your inquiries and provide customer support.
  • Send order confirmations, delivery updates, and service notifications.
  • Optimize website functionality, user experience, and security.
  • Prevent fraud, spam, unauthorized access, and illegal activities.
  • Comply with legal obligations and enforce our terms of service.

3. Cookies & Similar Technologies

We use cookies to enhance your browsing experience by remembering login status, preferences, and session data.

  • Login cookies: Valid for 2 days, or 2 weeks if “Remember Me” is enabled.
  • Comment cookies: Stored for 1 year.
  • Session cookies: Expire when you close your browser.

You may disable cookies in your browser settings, though some features may be limited as a result.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes.

We may share necessary data only with trusted partners required to complete your order, including payment processors (e.g., PayPal) and logistics providers, each bound by their own privacy policies.

We may disclose information if required by law, to protect our business rights, or to ensure the security of our website and users.

5. Data Storage & Retention

Comments and associated metadata are retained indefinitely to support automated approval and moderation.

Account and order data are stored during account activation and for a reasonable period after order completion to support after‑sales service, warranty claims, and legal compliance.

Security logs and verification records are maintained in accordance with internal data protection policies.

6. Your Data Protection Rights

  • Request access to or a copy of your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data where permitted by law.
  • Opt out of non‑essential marketing communications at any time.

7. Embedded Content & Third‑Party Services

Our website may include embedded content such as videos, images, or widgets from external platforms. These services may collect data independently in accordance with their own privacy policies.

Gravatar may use a hashed version of your email address to display profile images, governed by Automattic’s privacy policy.

8. Data Security

We implement industry‑standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

All payment transactions are transmitted over encrypted channels and processed by certified, compliant payment providers.

9. Policy Updates

We reserve the right to update this privacy policy to reflect operational, legal, or technical changes. Revised versions will be posted on this page, and material changes will be announced via our website.

10. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Email: support@xmjpower.com

Address:
1208, Innovation Intelligent Building, Changan District, Dongguan, Guangdong 523850, P.R. China

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